Frequently Asked Questions / Help Section

SHIPPING

What Shipping Methods Are Available?

Air shipping and Surface Shipping Methods are available.

Do You Ship Internationally?

As of now we ship only in India

How Long Will It Take To Get My Package?

We ship item from our India suppliers that has estimated delivery time of 5-10 days depending on procurement dispatch and logistics consideration. For products which are not available with our suppliers in India we get it shipped from sellers in China. It takes approximately 15-25 days depending on the item

PAYMENT

What Payment Methods Are Accepted?

We accept all major credit cards, debit cards, Netbanking facilities from almost all banks in India. Wallet payments can be done through paytm, phonepe, googlepay, whatsapp etc. Cash of delivery is restricted to product basis.

Is Buying On-Line Safe?

Yes it is safe. Our payment partners use state of art encryption technologies to keep your transaction safe.

Order & Retunrs

How do I place an Order?

Placing an order is super easy. Click on buy now button, fill in your address details and complete payment.

How Can I Cancel Or Change My Order?

You can raise a cancellation request from Order History of your profile account.

Do I need an account to place an order?

Yes account creation is required.

How Do I Track My Order?

Visit Order History section, click on the relevant order which you want to track. Tracking number will be visible on shipped orders. Click on the track button to check the current status of transit.

How Can I Return a Product?

1. Visit Order History section 2. Click on the relevant order 3. Click return 4. Provide reason for return 5. Upload product received images for verification.
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